Privacy Policy

At DST Embroidery Designs, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website dstembroiderydesigns.com.

1. Who We Are

Our website address is: https://dstembroiderydesigns.com.

2. Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.

An anonymized string created from your email address (a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. Once your comment is approved, your profile picture will be visible to the public in the context of your comment.

3. Media

If you upload images to the website, avoid uploading images that include embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from images on the site.

4. Cookies

  • Comments: If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. This is for your convenience so you don’t have to fill in your details again for future comments. These cookies last for one year.
  • Login: If you visit our login page, we set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we set up several cookies to save your login information and screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login persists for two weeks.
  • Articles: If you edit or publish an article, an additional cookie will be saved in your browser, which includes no personal data and expires after one day.

5. Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves the same as if you visited the other website. These websites may collect data, use cookies, embed additional third-party tracking, and monitor your interaction with that content.

6. Who We Share Your Data With

If you request a password reset, your IP address will be included in the reset email.

7. How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This allows us to automatically recognize and approve any follow-up comments without holding them for moderation.

For users who register on our website (if any), we store the personal information provided in their user profiles. All users can see, edit, or delete their personal information at any time (except the username). Website administrators can also see and edit that information.

8. What Rights You Have Over Your Data

If you have an account or have left comments, you can request an exported file of the personal data we hold, including any data you have provided. You can also request that we erase any personal data we hold, except for data we are required to keep for administrative, legal, or security purposes.

9. Where Your Data is Sent

Visitor comments may be checked through an automated spam detection service.

10. Checkout Process

When you make a purchase, we collect information during the checkout process, including:

  • Products viewed: Used to show you recently viewed products.
  • Location, IP address, browser type: For estimating taxes and shipping.
  • Shipping address: To send orders and calculate shipping fees.

We also use cookies to keep track of cart contents while you’re browsing our site.

11. What We Collect and Store

When you purchase from us, we ask for information including your name, billing/shipping address, email, phone number, and payment details. We use this information for:

  • Processing and completing orders.
  • Responding to inquiries, including refunds and complaints.
  • Preventing fraud.
  • Setting up your account.
  • Complying with legal obligations, such as tax calculation.
  • Sending marketing messages (if opted in).

If you create an account, we store your name, address, email, and phone number for future orders.

12. How Long We Retain Your Data

We store information for as long as needed for the purpose it was collected and for legal and tax purposes.

13. Who on Our Team Has Access

Administrators and Shop Managers can access:

  • Order details (what was purchased, when, and where it should be sent).
  • Customer details (name, email, billing, and shipping information).
    This access allows them to fulfill orders, process refunds, and provide support.

14. What We Share with Others

We share data with third parties who help us provide our services:

  • Payments: We accept payments via PayPal. Some of your data will be passed to PayPal, including the total amount and billing information. For more details, see the PayPal Privacy Policy.

15. Google for WooCommerce

By using the Google for WooCommerce extension, personal data may be collected and shared with an external service (Google). This extension helps integrate our store with Google services such as Google Ads and Google Analytics, allowing us to optimize marketing efforts and better understand user behavior.

Google may collect the following information:

  • Product interaction data
  • Order details
  • User behavior on the site (e.g., page views, clicks)
  • Customer demographic information (where applicable)

We recommend reviewing Google’s own privacy policy to better understand how they handle your data: Google Privacy Policy.

By using our site, you agree that your data may be shared with Google as part of our marketing and analytics efforts. You can opt out of certain tracking or sharing by adjusting your browser settings or through Google’s opt-out tools.

16. Shipping

Our products are digital files, which means there is no physical shipping involved. Once your purchase is complete, you will be provided with a download link to access your files immediately. As such, there are no shipping charges, and products are available for instant download.

If you have any questions about this Privacy Policy, feel free to contact us at contact@dstembroiderydesigns.com.